Executive Housekeeper – Hampton Inn & Suites Columbus Scioto Downs, OH

Vista Host, a nationally recognized hotel management company with over 35 properties nationwide, is seeking an Executive Housekeeper for the Hampton Inn & Suites Columbus, OH, located right next to the Scioto Downs casino! The Hampton Inn & Suites is a beautiful, vibrant, modern 104 room hotel.

 

Executive Housekeeper: We’re looking for a hands-on, service-oriented individual that makes guest service and effective operations a top priority. This job combines in-the-trenches front line work with focus on labor effectiveness, inventory control, standard operations, staff accountability and supervisory aspects of hotel operations.

 

Responsibilities:

  • Assist with overseeing Housekeeping/Laundry operations
  • Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
  • Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Ensure staffing levels cover business demands
  • Manage staff performance issues in compliance with company policies and procedures
  • Support managing, training and developing the team
  • Provide excellent guest service

Requirements:

  • Hotel housekeeping/laundry experience in a managerial or supervisory capacity
  • Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
  • Excellent leadership, interpersonal and communication skills
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations

 

At Vista Host, we pride ourselves in achieving superior results in operating hotels from our ability to blend the science of hotel management with the art of hospitality. We are looking for candidates who would thrive in an environment that is fast-paced and hands-on. If you are looking to join a team that provides superior service to its customers, while gaining unprecedented opportunities, then this is the position for you. This is an excellent career opportunity to join a progressive management company, offering a competitive salary plus bonus and benefits.

 

In our efforts to be “better today than we were yesterday”, we are constantly seeking talented individuals to join our team!

 

To apply, please visit our career portal at www.myhospitalitycareer.net

For questions, please contact Mark Najera, General Manager at mnajera@vistahost.net.

The Hampton Inn & Suites Columbus/Scioto Downs is owned and operated by Vista Host, a nationally recognized hotel management company with over 35 properties nationwide. Located right next to the Scioto Downs casino, this Hampton Inn is a new mid-size focused feature property with spectacular well-adorned rooms, complimentary breakfast, meeting and event space for up to 200 guests, and well-equipped business center.

At Vista Host, we pride ourselves in achieving superior results in operating hotels from our ability to blend the science of hotel management with the art of hospitality. We are looking for candidates who would thrive in an environment that is fast-paced and hands-on. If you are looking to join a team that provides superior service to its customers, while gaining unprecedented opportunities, then this is the position for you. This is an excellent career opportunity to join a progressive management company, offering a competitive salary plus bonus and benefits.

 

The Hampton Inn is currently seeking to fill 2 Hotel Maintenance Technician positions!

 

Hotel Maintenance: Primarily responsible for the overall maintenance of the hotel’s building and grounds and the operation of its equipment and mechanical/electrical systems. Other areas of hotel operations would include: maintenance, guest service, profit management, asset management and safety and security.

 

 

Additional responsibilities include:

  • Maintain company and franchise maintenance standards for both guest rooms and public areas.
  • Review maintenance problems, complaints and work orders to prioritize and schedule work assignments.
  • Ensure that property and equipment are maintained in a safe manner, and that all repairs are made as specified by manufacture.
  • Service the hotel’s pool including cleaning, appearance, and chemical balance and completing maintenance log.
  • Solicit bids from contractors, evaluate their proposals and once employed, ensure work is complete to specifications.
  • Maintain building exterior.
  • Complete maintenance logs.
  • Perform or assist with periodic or scheduled cleaning projects.
  • Assist other departments when needed and perform other related duties as assigned.

In our efforts to be “better today than we were yesterday”, we are constantly seeking talented individuals to join our team! To apply, please visit our career portal at www.myhospitalitycareer.net

 

For questions, please contact Mark Najera, General Manager @ mnajera@vistahost.net

 

Requirements:

  • Previous Hotel Engineer Experience
  • Hands-on experience in basic HVAC, Plumbing, Electrical and Refrigeration
  • Must have strong skills in leadership, communications, and customer service

Vista Host, a nationally recognized hotel management company with over 35 properties nationwide, is seeking an operationally minded Sales Coordinator for the Hampton Inn & Suites Columbus Scioto Downs, OH. Located right next to the Scioto Downs casino, this Hampton Inn is a mid-size focused feature property with spectacular well-adorned rooms, complimentary breakfast, meeting and event space for up to 200 guests, and well-equipped business center.

The ideal candidate is one who is upbeat and has a positive attitude with desire to provide exceptional customer service.  In addition, a high attention to detail, excellent communication, follow-through and follow-up are a must. This candidate would have front office (desk) experience and will support the front office team with various duties 5-30 hours per week (avg. 10-15 hours weekly). Hilton/OnQ experience +++ and is flexible with availability.

 

Job Responsibilities:

 

  • Answering phones and talking to walk-in guests with an upbeat and engaging energy.
  • Conducting tours of the hotels and meeting space and exposing clients to facilities and services; working to book qualified potential clients.
  • Advising hotel management of booked groups and negotiating contracts and agreements with clients and vendors with the assistance of the Senior Hotel Management team. In addition, the Sales Coordinator must assist the client in planning: coordinating and assuring that all requirements are communicated and completed to the clients’ specifications.
  • “Holding hands” with groups and group contacts from the first introduction until after the group departs. The #1 point of contact for groups.
  • Consistently and effectively communicating with all team members. The Sales Coordinator is the liaison between other departments and clients. Collaboration with other departments is an important responsibility for sales coordinators in order to ensure guests have a seamless experience; from the first call they make to the hotel, to the end of their event. The Sales Coordinator must also work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.
  • Notifying/coordinating customer specifications with other departments and quickly and efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
  • Maintaining accurate, organized and legible records and files.
  • The Sales Coordinator must also complete the contracts, proposals, rate agreements, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, resolve any issues, complaints and problems to ensure quality product delivery and customer satisfaction.

 

 

Requirements: (preferred but not required)

 

  • Knowledge of sales/hospitality principles and practices: Qualifying business, booking business and ability to make decisions based on established policies and procedures.
  • Strong organizational skills.
  • Exceptional communications skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guests.
  • Understand negotiation and interpretation of contracts.
  • Proactive sales approach, assertive and driven to succeed.
  • Ability to communicate effectively with the public and other team members.
  • Display a professional appearance and confidence.
  • Proficient with computers including Microsoft Office.
  • Hotel Operations experience.
  • Experience with Hilton OnQ system.

 

At Vista Host, we pride ourselves in achieving superior results in operating hotels from our ability to blend the science of hotel management with the art of hospitality. We are looking for candidates who would thrive in an environment that is fast-paced and hands-on. If you are looking to join a team that provides superior service to its customers, while gaining unprecedented opportunities, then this is the position for you. This is an excellent career opportunity to join a progressive management company, offering a competitive salary plus bonus and benefits.

 

In our efforts to be “better today than we were yesterday”, we are constantly seeking talented individuals to join our team! To apply, please visit our career portal at www.myhospitalitycareer.net

 

For questions, please contact Mark Najera, General Manager at mnajera@vistahost.net.