Guest Service Manager – Hilton Garden Inn Pittsburgh/Cranberry

The Hilton Garden Inn Pittsburgh/Cranberry in Cranberry Township, PA, is currently seeking a Guest Service Manager to join its team!

Managed by Vista Host Hotel Management & Development, this 136 room property offers four event spaces and an on-site bar and restaurant.

The Guest Service Manager is a multi-dimensional role that requires performing multiple job duties, often simultaneously. The Guest Service Manager coordinates front desk activities and ensures complete satisfaction of all guests. Additional responsibilities include: communicating with all departments, managing reservations and room assignments, overseeing and assisting with breakfast operations, responding to guest requests, inquiries and escalations, and much more!

Minimum Requirements:

  • 1-2 years of hotel experience, leadership experience preferred
  • Exposure to all areas of hotel operations with an emphasis on rooms
  • Must have strong management and leadership capabilities
  • Hands-on, outgoing personality with excellent people skills
  • Proven ability to train, motivate, and lead a team
  • Excellent written and verbal communication skills

At Vista Host, we pride ourselves in achieving superior results in operating hotels from our ability to blend the science of hotel management with the art of hospitality. We are looking for candidates who would thrive in an environment that is fast-paced and hands-on. If you are looking to joi