Guest Service Manager – Hampton Inn & Suites Columbus/Scioto Downs

The Hampton Inn & Suites Columbus/Scioto Downs in Columbus, OH, is currently seeking a Guest Service Manager to join its team!

Managed by Vista Host Hotel Management & Development, this beautiful, 118 room property is situated within the heart of an entertainment complex with amazing live music and a host of special events.

The Guest Service Manager is a multi-dimensional role that requires performing multiple job duties, often simultaneously. The Guest Service Manager coordinates front desk activities and ensures complete satisfaction of all guests. Additional responsibilities include: communicating with all departments, managing reservations and room assignments, overseeing and assisting with breakfast operations, responding to guest requests, inquiries and escalations, and much more!

Minimum Requirements:

  • 1-2 years of hotel experience, leadership experience preferred
  • Exposure to all areas of hotel operations with an emphasis on rooms
  • Must have strong management and leadership capabilities
  • Hands-on, outgoing personality with excellent people skills
  • Proven ability to train, motivate, and lead a team
  • Excellent written and verbal communication skills

At Vista Host, we pride ourselves in achieving superior results in operating hotels from our ability to blend the science of hotel management with the art of hospitality. We are looking for candidates who would thrive in an environment that is fast-paced and hands-on. If you are looking to join a team that provides superior service to its customers, while gaining unprecedented opportunities, then this is the position for you.

In our efforts to be “better today than we were yesterday”, we are constantly seeking talented individuals to join our team! To apply, please visit our career portal at www.myhospitalitycareer.net.

For questions, please contact Patrick Quinn, General Manager, at pquinn@vistahost.net.

To learn more about Vista Host, please visit our website at http://www.vistahost.com.