Tennessee

Guest Service Manager – Hampton Inn & Suites Jackson

Jackson, Tennessee

Vista Host, with more than 35 properties nationwide, is seeking a Guest Service Manager for The Hampton Inn & Suites located in Jackson, TN.

 

The Guest Service Manager is a multi-dimensional role that requires performing multiple job duties, often simultaneously.  The Guest Service Manager coordinates front desk activities and ensures complete satisfaction of all guests. Additional responsibilities include: manage reservations and room assignments, oversee and assist with breakfast operations and respond to guest requests, inquiries and escalations.

 

Minimum Requirements:

  • 1-2 years of hotel experience, leadership experience preferred
  • Exposure to all areas of hotel operations with an emphasis on rooms
  • Must have strong management and leadership capabilities
  • Hands-on, outgoing personality with excellent people skills
  • Proven ability to train, motivate, and lead a team
  • Excellent written and verbal communication skills

 

At Vista Host, we pride ourselves in achieving superior results in operating hotels from our ability to blend the science of hotel management with the art of hospitality. We are looking for candidates who would thrive in an environment that is fast-paced and hands-on. If you are looking to join a team that provides superior service to its customers, while gaining unprecedented opportunities, then this is the position for you. This is an excellent career opportunity to join a progressive management company, offering a competitive salary plus bonus and benefits.